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    *What brand of memory is used in your USB flash drives?

Q - What is a Flash Drive?

A USB Flash Drive uses flash memory to function as a portable hard drive and allows you to store and transport any kind of computer file on a very small device. They can hold surprisingly large amounts of data and are made as small as the size of your house keys - to easily fit on a keychain, in your pocket, in your wallet or purse, or even around your neck on a lanyard.

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Q - How do I use a Flash Drive?

Using a flash drive to store files is just as easy as using an old floppy disk and even simpler than burning a CD or DVD. Just plug your Flash Drive into a USB port on your computer and drag the files you want to take with you into the folder that appears in "My Computer" or on your desktop. Within seconds, your files are quickly copied over to your USB Flash Drive. To transfer contents of your USB flash drive onto another computer, simply plug your Flash Drive into the destination computer, open the folder that appears on your screen and drag the files onto a folder or the desktop of the computer.

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Q - Will my Flash Drive work with any computer?

Our Flash Drives meet USB 2.0 standards and operate with all PC and Mac devices with a USB port and running Windows ME or later (we can provide USB drivers for Windows 98, Windows 98 SE and Windows NT) or Mac OS 8.6 or later. Almost every personal computer manufactured in the past 10 years is equipped with USB ports so compatibility issues should not occur.

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Q. How much data can a Flash Drive hold?

Our Flash Drives are currently available with up to 8GB in storage capacity and are available in a variety of storage sizes for different needs. For your reference, a 2GB Flash Drive can hold about 250 songs in MP3 format while a 64MB drive would be more than adequate for transporting a large collection of Word and Excel files.


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Q. What are the advantages of using a Flash Drive instead of an external hard drive?

Roughly the size of a pack of gum, Flash Drives are far smaller than external hard drives, offering users unrivalled portability. Additionally, Flash Drives utilize flash memory-technology that includes no moving parts whatsoever unlike traditional hard drives-so risk of damage from rough handling and accidental drops is greatly reduced. Flash Drives are also more convenient because they do not require any of the configuration and setup associated with typical external hard drives.
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Q. How much do Flash Drives cost?

Prices are based on the capacity of the Flash Drives you order, the quantity you order, and the method and amount of colors your logo imprint will use. Services such as graphic design, data pre-loading/auto-run, and customized packaging will incur additional costs. Please contact us or submit a quote request today.

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Q. How should I submit my company's logo for production?

When we print, engrave, or heat stamp our various products, we need vector art files for pre-production purposes. This includes Adobe Illustrator (.ai) and Encapsulated PostScript (.eps) files. If you are going to send us an .eps file, make sure that it is actually composed of vector art and not just saved as an .eps from raster art (such as a standard JPEG, bitmap, GIF, PNG or Photoshop file). If you do not have vector art for your logo you can send us raster art of the design and we can create vector art from it for a small fee. For more information on submitting your logo please view our logo imprinting section.

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Q. Can I brand my own products for resale?

Yes of course. Take advantage of our low prices and quick turnaround to stock your shelves with any of our customizable USB products. We can even help you with many kinds of customized packaging for your purchase, including graphic design work for clamshell insert cards and/or box design.

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Q. I don't see the color I want for a particular style of a product? Are there colors available that are not listed?

We list all the standard colors for each product on our website. We can, however, create Custom Colors according to your specifications. There is a minimum order quantity for creating Custom Colors which varies from one product to another. Speak to a Smartstor sales representative for more information. We can apply the Pantone Color Match System (PMS colors) for custom color creation. Click here for full details on Custom Colors.

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Q. Why should I order customized USB products from you and not an overseas vendor?

While many buyers of large-quantity branded electronics are attracted to foreign markets under the presumption of cheaper prices, they often fail to recognize the unforeseen costs of importating and long-distance shipping in general. Furthermore, time constraints become unmanageable should anything with the order go wrong, and with language barriers they often do.

Smartstor is committed to product quality and service that is rarely matched by companies both domestic and abroad. What's more, we are so confident that our pricing is the lowest online, if you are able to find a better deal, we will beat our competitor's prices by at least $50.00, with proof.

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We can customize your order so far as to allow you the choice of having brand name memory or lower grade memory (OEM), depending on your budget and how much importance the performance of the memory is to you.